Salida,
ich habe seit Freitag vor zwei Wochen mehr oder weniger regelmäßige Internetausfälle. Ich wohne nahe Esslingen. Das Problem sind T3 timeouts. Das heißt meine Verbindung bricht technisch gesehen nicht, aber es gehen ständig Pakete verloren wenn das Modem ein "Unicast Maintenance Ranging" versucht.
Ich habe natürlich erstmal bei der Hotline angerufen wo man mich auch dankbarerweise behandelt hat wie ne 40jährige Hausmutti welche "Die Internets" benutzt und mir so nützliche Tips gegeben wie "Modem auf Werkseinstellungen zurücksetzen" oder der Klassiker "Haben sie es schon aus und wieder ein geschaltet?" - immer wieder ein Schenkelklopfer. :'D
Also hab ich mal ein wenig die Hausaufgaben der Hotline gemacht und bin dabei hierüber gestolpert:
http://forums.timewarnercable.com/t5/Co ... /td-p/5395Nun seh ichs nicht ein mir ein "gutes" Modem kaufen zu müssen damit der Dienst für den ich bezahle funktioniert (seltsam das die Fehler auch erst vor zwei Wochen anfingen, da ich nicht an den Routereinstellungen rumgefingert habe). Über die letzten Tage vor allem ist es Abends einfach nur übel. Ich habe gestern für gute zwei Stunden im Grunde kein Internet gehabt weil die Verbindung im Bestfalle ne halbe Minute bis Minute gehalten hat. Heute wieder bereits mehrere Ausfälle (habe mein Log mal unten eingefügt - leider zeigt es viele Events zwischen 19:04 und 19:18 nicht an da immer nur die oberste Zeile aktualisiert wurde, statt eine neue Zeile anzulegen - in dem Zeitraum fand dieses Event noch mehrmals statt).
Ich habe auf meinen Reisen durch das Internet auch gefunden das es an einem kaputten Verteiler liegen kann und habe das mal beim Störungsmelder eingereicht, aber ich habe nicht mal eine Bestätigungsmail bekommen ob meine Störungsmeldung angekommen ist, geschweige denn ob der Meldung auch wirklich nachgegangen wird.
Lösungsvorschläge? Ich würde gerne mal wieder ein paar Tage mein Internet normal nutzen können und nicht von nem Supportmitarbeiter behandelt werden als ob ich zum ersten Mal einen Computer benutze. Ich war bisher wahnsinnig zufrieden mit Unitymedia als Provider, aber aktuell isses n bisschen n Stresstest (vor allem da ich mein Internet zum arbeiten nutze - Geschäftsanrufe via Skype etc. halte ich aktuell prinzipiell nur über das Mobiltelefon).
Besten Dank im Voraus,
JF
EDIT: Großartig, als ich dieses Posting abgeschickt habe kam gleich der nächste Ausfall. Ironie, dein Name ist Timing. Log entsprechend aktualisiert.
============
Hier mein Log:
2016-11-08 19:48:52: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 19:04:39: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 19:04:39: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 19:04:39: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 19:04:11: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 19:04:11: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 19:04:11: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 19:00:43: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 19:00:43: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 19:00:43: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 18:59:36: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 18:59:36: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 18:59:36: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 18:59:34: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 18:59:34: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 18:59:34: [Major] Started Unicast Maintenance Ranging - No Response received - ...
EDIT 2:
Geiler Scheiß, jetzt finden schon mehrere Ausfälle pro Sekunde statt.
========
2016-11-08 20:13:20: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 20:12:35: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 20:12:35: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 20:12:35: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 20:12:00: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 20:12:00: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 20:12:00: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-08 20:12:00: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-08 20:12:00: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-08 20:12:00: [Major] Started Unicast Maintenance Ranging - No Response received - ...
---
EDIT 3: Log vom 9.11. um 21:52 Uhr, der Spaß geht weiter:
2016-11-09 21:50:31: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:47:52: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:47:52: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:47:52: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:47:31: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:47:31: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:47:31: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:43:20: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:43:20: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:43:20: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:43:01: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:43:01: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:43:01: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:38:50: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:38:50: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:38:50: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:38:29: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:38:29: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:38:29: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:34:20: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:34:20: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:34:20: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:33:59: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:33:59: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:33:59: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:14:27: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:14:27: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:14:27: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:14:00: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-09 21:14:00: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-09 21:14:00: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-09 21:13:53: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
EDIT 4: Log vom 10.11. um 21:53 Uhr (schade das der Log nich mehr Einträge bietet, heute gings wieder ab 19:44 Uhr rund)
2016-11-10 21:53:04: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:51:43: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:51:43: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:51:43: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:51:22: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:51:22: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:51:22: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:48:37: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:47:12: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:47:12: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:47:12: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:46:52: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:46:52: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:46:52: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:31:28: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:29:58: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:29:58: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:29:58: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:28:52: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:28:52: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:28:52: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:28:46: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:28:46: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:28:46: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:15:13: [Warn] TEK Invalid - Invalid Key Sequence Number;CM-MAC=88:f7:c7:c7:...
2016-11-10 21:15:00: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:14:56: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:14:56: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:14:56: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:10:44: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:10:44: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:10:44: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:10:26: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:10:26: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:10:26: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:09:52: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:09:52: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:09:52: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:06:13: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:06:13: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:06:13: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:05:56: [Major] 16 consecutive T3 timeouts while trying to range on upstream ...
2016-11-10 21:05:56: [Major] Unicast Maintenance Ranging attempted - No response - Retries...
2016-11-10 21:05:56: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2016-11-10 21:05:46: [Warn] TEK Invalid - Invalid Key Sequence Number;CM-MAC=88:f7:c7:c7:...
2016-11-10 21:05:43: [Major] Started Unicast Maintenance Ranging - No Response received - ...