Kabel Helpdesk Forum

Dear Everybody

I am customer of Kabel BW( CK25) since 2 years, my contract is ending in April 2012. I want to extend it for another two years. As owner of the house has cancelled the contract for kabelanschluss in our building, I will take my own kabelanschluss.
Also I am interested in Router “AVM Fritz box 6360 Cable” provided by Kabel BW, but this comes only with ISDN option.If I take ISDN option, I have the following questions:

1) As I have (analogue) Panasonic all in machine with telephone, fax & AB, can I attach it to Fritz box 6360 as I do not want to buy a new ISDN phone. This machine I want to use normal like now for phone & fax. Will it work?

2) Also I want to connect a analogue telephone for VOIP in the router( works fine with my current FB 7170) is it possible?

3) Does this router FB 6360 is blocked by Kabel BW for any applications? Or one can use all the functions stated in user manual by manufacturer.

Thanks in advance for all the replies. Also as my Deutsch is not so good that is why I am writing in English.Please help me out.

the FB has 2 analogue lines. so yes. it should work.

the FB is able to do VOIP. unfortuntaly KabelBW configures the FB only in the Bussiness contract with this option. So for the Privat CK 25 with ISDN Option its not available.


a few options are only available with the bussiness contract. But as far as i know only the VOIP. But maybe other members know more.

Thanks for the quick reply.



So I can connect my All in one analogue phone to this port and will not have any problem with phone as well as fax for calling as well as receiving calls. So I do not have to buy new ISDN phone.



I will make a contract for Clever all classic for 49,95 € (monthly) is it possible?

Thanks in advance.

Hi

Thanks for quick reply.

I have already cancelled contract with Kabel BW.They have given me a good offer with All clever classic for monthly 49.95€
inclusive own kabelanschluss.
My owner has cancelled the contract with KBW as he is installing Satelite.

As router is concerned I have configured my 7170 with SIP settings for VOIP provider(Action Voip) to call outside Germany as it is cheaper. Can I configure also 6360 with same settings? as this important for me as I call much outside Germany using this provider.Please reply.

Thanks in advance.

like i said before. no. because you only have an private product. only with an kabelbw business product you can use the sip option in the FB. but you can use you old FB as SIP client behind the FB 6360

Thanks for the reply.
I was interested in ISDN option only because of FB 6360 as I would have Modem & Router in one device. but if SIP settings for VOIP are blocked for Private customer in FB6360, then best option will be for me to stay without ISDN in clever all classic package and buy new FB 7270.As SIP settings for VOIP are very important for me because of lot of international calls.

What is your opinion guys?

Hi

if you would like to use your phones for VOIP, I would recommend to use your old FB 7170.

Please be aware, you cannot upgrade the firmware of FB 6360 manually. You'll receive all firmware upgrades for FB 6360 through KBW only. You do not have any possibility to do this by yourself. As hajodele and der_ny already mentioned, KBW has blocked VOIP with FB 6360.

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Thanks for the reply.The situation is like this:
Till March 2009, I was with Deutsche Telekom, as Kabel BW was cheaper compared to DT, I made a contract with KBW. I live in old building where the cables in the wall were too old for internet connection. So KBW laid me new cable from our cellar to my living room with new connector at their cost. Till today everything runs smooth.
This January 2012, owner of the building cancelled the contract with KBW as there some people in building interested in new contract for internet with KBW but since cables in wall were too old and only option was to renew the cables, but neither KBW nor Owner want to bear the cost of renovation resulting in cancelling contract with KBW which is on 22.07.2012. He wants install Satellite for tenants for television.
Now I want to extend my contract with KBW, my owner has no objection. The new kabelanschluss will be in my living room (KBW agreed to bear the cost of installation).
My contract is till 30.04.2012, KBW has given me new offer that from March 2012 I will be upgraded to CK32 (with 6 months free monthly charges) from March till August 2012. Then in August I will have my own kabelanschluss & then from September I will be upgraded to all clever classic with monthly charges of € 49, 95
I was interested in ISDN only because FB6360 as I thought having separate modem & router it is better to have one device with both functions, but since KBW is not supporting VOIP for private customers, I am thinking to drop this idea.
Please advise if anything to be taken care of during this migration. Thanks in advance.

Thanks for the reply. If KBW does not allow the VOIP for private customers, I will drop the idea of ISDN option.

Thanks for your reply. I will drop the idea of ISDN option. Also most probably I will buy FB 7270 (international edition). will it work with KBW?.

Thanks once again..

Thanks for your reply. I will drop the idea of ISDN option. Also most probably I will buy FB 7270 (international edition). will it work with KBW?.

Thanks once again..

Thanks a lot for your reply & help. Highly appreciated!!

Have a nice evening & weekend ahead.

Thanks for your earlier reply.What about FB 6340?

its the same as 6360 just without ISDN port. for the rest there is no difference

DECT and USB is not available too. But regarding voip it is the same procedure. This is made by Kabelbw not by AVM.