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France2/France3/France5/France24 - nicht mehr verfügbar?
https://forum.kabel-helpdesk.de/viewtopic.php?f=35&t=6228		 Seite 1 von 1
Autor:  scritchouminou [ Di 2. Dez 2014, 23:31 ]
Betreff des Beitrags:  France2/France3/France5/France24 - nicht mehr verfügbar?
Hi everybody,

I'm a customer from Unitymedia Hessen (Mainz Taunus Kreis area).
Since 1 week (since the 25/11/14), most of the french channels (France2/France3/France5/France24) are not available anymore ("Smart Card nicht aktiviert...").
Those channels were always free until now...
I don't understand why I can't access those channels anymore? I called today (02/12/14) the customer service and they were not able to give me an answer or to solve the problem.

What have changed? Are the channels still free and I have a problem with my card? Are the channels now to pay in an extra paket??

Thanks for your help!

edit: sorry for the post in english, but my german is too bad, and that will be too complicate for me... :03:
Autor:  -Christian- [ Mi 3. Dez 2014, 00:03 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
Hi.
Unitymedia chanced the conditions for receiving the french channels France 2, France 3, France 5, France 24 Francaise.
Since 25th of November you must order the french package "DigitalTV Französisch". It's one of the packages "DigitalTV International".
Since 25th November the channel "France 4" is also a part of the french package.
You can get the package "DigitalTV Französisch" for 2,99 €/month.
For details you can look here:

http://www.unitymedia.de/privatkunden/f ... nzoesisch/

By the way: (only) the channel "France 24 (in english)" is for free.

Greetings
Christian
Autor:  scritchouminou [ Mi 3. Dez 2014, 12:00 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
Hi Christian,

Thanks for your clear answer!

This is what I was afraid of: pay more, receive less channels... that's pretty unfaire... *motz*

If Unitymedia continue like this, in 5 years, I will pay 80€ a month to receive 10 channels...
They remove channels from my contract, but the price is still the same... well, thanks guys!! *gewitter*

Thanks anyway for your help!
Autor:  -Christian- [ Mi 3. Dez 2014, 12:01 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
You are welcome! :05:
Autor:  Chris [ Mi 3. Dez 2014, 12:17 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
Not quite correct.....
France TV was part of the bonus package.

Every costumer get's a few channels as a kind of present addictional to his booked package.

France TV are now part of "Kabel Digital Frankreich" for 2,99€ / Month.

For this price you receiver one station more, this is France 4.
Autor:  scritchouminou [ Mi 3. Dez 2014, 12:55 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
@Chris: When you give a present to somebody, do you always take it back after few years? :10:
Autor:  Chris [ Mi 3. Dez 2014, 13:17 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
It's a present of time.
There are a few other stations like:

- GINX
- Pro TV Romania
- DUNA TV
etc.

that are part of "Bonus" and the can every day switched off. Thats how umkbw told it. I can only repeat how the costumers should see this bonus stations.

You have to know, this is a forum from costumers for costumers. We all don't work for UMKBW.
Autor:  scritchouminou [ Mi 3. Dez 2014, 14:50 ]
Betreff des Beitrags:  Re: France2/France3/France5/France24 - nicht mehr verfügbar?
Don't worry, I understood you ;)

I'm just really pissed of against Unity media...doing that with a little information to the customers (letters, mail, whatever...) would have been so much more correct!

Thansk guys for your help and your answers!
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